The agreement to let and to rent any cottage is between the owner (name and address supplied if required) and the client. French Cottage Retreats Ltd act purely as an agent between the two parties and is not responsible for any damage to the property or its condition at any time or injury or death to any person resulting from negligence or mismanagement of the property including the terraces and pool areas.
All properties carry a public and personal liability policy to safe guard against any such occurrences.
A 30% non returnable deposit is due at the time of booking. This reservation will only be honoured if the deposit is received at our offices within 7days of the day of reservation. The full and final payment is due 8 weeks before the commencement of the cottage hire. At that time and on receipt of the final payment we shall send to the Hirer directions to the cottage and all information relating to the cottage.
If for any reason the cottage is not available at the time of the booking then we shall refund the cost either in full or pro rata if it is unavailable for a shorter period of time than the full term.
The Hirer is responsible for the cottage and undertakes all reasonable care of it, to keep it clean and tidy. The Hirer is expected to advise the offices of any breakage or damage and to replace any breakages or pay for damage caused. At the end of the hire period Hirers are expected to dispose of any rubbish into the road side bins and to leave the cottage as they found it on arrival - that is in a clean and tidy condition.
Under no account are the prescribed numbers of persons per property to be exceeded. Whilst we do not discourage guests from inviting friends and family to visit them during the day, if they intend to stay in their own caravan or motorhome on the land occupied by the property, you are requested to contact us beforehand to ensure that this will be permissible.
All pools have a security fence or an alarm system installed. Visitors have a legal obligation as tenants to keep the system operative at all times, other than when the pool is in use.
In the event of any complaints arising either on arrival or once occupation has commenced, these must be brought to our attention immediately so that we may investigate and endeavour to rectify.
The prices shown above are correct at time of printing but may be subject to change - see our web site for up-to-date prices and booking status. A up-to-date printed copy of our prices is available on request.
Reduced Occupancy (“Just For”) prices: as these prices relate to reduced occupancy in a larger cottage and if more than the prescribed number of beds are used under the terms of this reduced occupancy rate then we will charge the difference between the higher and lower rates.
When clients phone/email looking for dates, we have three levels of scheduling, "Available", "Provisional" and "Booked".
We can simply advise 'availability'. 'Availability' means the dates the client is interested in booking are, at that time, clear and currently available.
We can mark dates, upon request, as 'Provisional' for 7 days (this can be extended upon request by email) awaiting receipt of the 30% non returnable deposit when the booking becomes 'confirmed'. If, after 7 days, a deposit has not been received, then 'Provisional' dates will be released from our schedule and will become available to all clients on a first come, first served basis.